Privacy Policy

Last updated: July 8, 2026

SeniorVue, LLC ("SeniorVue," "we," "us") respects your privacy. This Privacy Policy explains what information we collect when you use seniorvue.com and our advisory services, how we use it, and the choices you have.

1. Information We Collect

Information you provide directly:

  • Contact details — name, phone number, email address;
  • Care inquiry details — the type of care you're exploring, timeline, general budget range, and location preferences;
  • Information about a family member you're helping, when you choose to share it;
  • Testimonials or reviews you submit;
  • Messages you send through our contact forms.

Information collected automatically:

  • Standard web log data such as IP address, browser type, pages visited, and referring pages;
  • Cookies and similar technologies used to operate the site and understand how it is used.

2. How We Use Your Information

  • To respond to your inquiry and provide free senior care guidance;
  • To match your needs with senior living communities or care providers in Arizona;
  • To communicate with you by phone, text message (SMS), and email about your inquiry;
  • To operate, maintain, and improve our website and services;
  • To comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share it in these limited situations:

  • With senior living communities or care providers — when you ask us to help you find care, we may share relevant details of your inquiry (such as name, contact information, and care needs) with communities that may be a fit, so they can respond to you;
  • With service providers — vendors that help us run the website, send email or text messages, or store data, under obligations to protect your information;
  • For legal reasons — when required by law, subpoena, or to protect the rights, safety, or property of SeniorVue or others;
  • In a business transfer — if SeniorVue is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Text Message (SMS) Communications

If you provide your phone number, we may text you about your care inquiry. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of receiving our services. Mobile opt-in information is never shared with third parties for their own marketing.

5. Health-Related Information

In the course of a care inquiry, you may choose to share general information about a care recipient's needs (for example, mobility or memory concerns). We use this only to provide guidance and appropriate community matches. SeniorVue is not a healthcare provider, and this website is not intended for the submission of detailed medical records. Please do not submit medical records or detailed clinical information through our forms.

6. Cookies and Analytics

We use cookies and analytics tools to understand site usage and improve our content. You can control cookies through your browser settings; disabling them may affect some site functionality.

7. Third-Party Links

Our website links to third-party sites, such as community websites and government resources. This Privacy Policy does not apply to those sites. Review the privacy policies of any third-party site you visit.

8. Data Retention and Security

We retain inquiry information for as long as needed to provide our services and meet legal obligations. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage is completely secure.

9. Your Choices and Rights

  • Opt out of texts by replying STOP, or emails via the unsubscribe link;
  • Ask us to update or delete the contact information we hold about you;
  • Ask what information we have collected about your inquiry.

To make any of these requests, contact us using the details below. We will respond within a reasonable timeframe.

10. Children's Privacy

Our Services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

12. Contact Us

Questions about this Privacy Policy or your information? Reach us through our contact page or call (480) 376-8402.